Yes of course you can also input separate card message for each arrangement on the same order and there is no additional delivery charge as long as its going to the same address on the same day.

However, please note you will only be able to put one recipient's name upon checkout. It would be ideal if you can specify which arrangement goes to who in the delivery note upon checkout.

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.

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No, please place separate orders for each delivery. You may setup an account upon ordering so it prefill your billing information on each sequential order.

You are also more than welcome to give us a call at 604-583-0020 if you like to setup multiple deliveries.

If you placed your order online, you will received a delivery confirmation email, usually "at the end of business day" once all deliveries have been made. If you like to get a real-time status on your order, you can always send us a message through the online chat, email or a quick phone call.

Absolutely, we don't store your credit information.

Due to the nature, seasonality, and regional availability of flowers, certain degree of substitutions may be needed. We will always make every effort to maintain the “look and feel” of the featured arrangement.

No, but our delivery fee is very reasonable. We always make sure your floral gift will arrive safely and on time. Delivering flowers require proper handling and special care. Our drivers need to be paid a"living wage" for good job well done.

You may find the delivery rate HERE.

With each size upgrade, the bouquet/arrangement will look bigger & fuller. We always recommend selecting at least the "deluxe" size for a fuller look.

Good size bouquet normally starts at $85. If possible, try upgrading to the $100~$150 range will give you much more varieties and a fuller look.

Good size arrangement in a vase/container normally starts at $100. If possible, try upgrading to the $150~$250 range will give you much more varieties and a fuller look.

All bouquets/arrangements are priced based on the size and the composition of flowers. Some flowers may cost more during certain times of the year while some cost the same year round.

Prices may also fluctuate dramatically because of supply & demand during holiday seasons, such as Christmas, Valentine's Day & Mother's Day.

Yes of course, we always recommend and always happy to see our clients ordering flowers in advance, especially during holiday seasons.

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What information is given to the recipient? What if I want to keep it anonymous?

We offer limited same day delivery if you placed your order online or by phone before 11AM PST, Tuesday through Saturday. If your order arrived after the cut-off time, we will still try our very best to accommodate your delivery request. However, your order may be rescheduled for delivery on the next available date. Of course, you will be notified first before we reschedule any deliveries.

Please note that although we make every effort to deliver your order between our regular delivery hours between 9AM-5PM, late orders may need to be delivered after business hours up until 8PM.

As always, planning & ordering your flowers in advance is always recommended.

You may request a morning, afternoon or an evening delivery window in the Delivery Note/Special Instruction field upon checkout. We will always try our best to accommodate your request, but is NOT GUARANTEED.

Special delivery request need to be arranged ahead of time, and additional delivery fee may be applied.

If you selected call ahead prior to delivery as your delivery preference, we will always wait until we get hold of the recipient before scheduling your delivery and your delivery will be done at the next available time/day slot.

If you select not to call or a surprise delivery, our driver is given the permission to leave the flowers by the door. We will not be responsible for anything that may or may not happen to your delivery as a result.

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If you placed your order online, you will received a delivery confirmation email, usually "at the end of business day" once all deliveries have been made. If you like to get a real-time status on your order, you can always send us a message through the online chat, email or a quick phone call.

We will always try to get your order ready as soon as possible. Depending on the time of day your order was placed, your order can be ready in as little as 15mins (20-25mins for a larger arrangement,), up to 2 hours if we're busy. We always recommend placing your order ahead of time and don't wait until the very last seconds, especially during busy holiday periods.

You are always more than welcome to give us a call 604-583-0020 to check on the wait time.

With every pickup, we always try our best to package your flowers (bouquets come with water pack) so it cna be safely transported. However, we do recommend bring towels, or other stuffing materials to make your drive even more secure.

Our store front address is 5956 200st. We're located on the corner of Logan Ave & 200 st, right by the train tracks. You will see a Subway right on the corner and our store is right next to it with big floral covering our entire front window.

We don't usually have any pre-made bouquets/arrangements on site, but we're more than happy to create one for you if you're able to wait or come back for it. Of course, pre-ordering your pick ups will be a far better choice.

There is no cutoff time for same day pickups. As long as we're still at the store and assuming we haven't sold out, pick up orders are always welcome. Please note to expect some delays during beginning & end of day, which are usually the busier times.

Our store is not officially open on Sundays, but please feel free to state your request and we will try our best to accomadate.

Yes of course, we just need to confirm some information upon pick up, such as the name of person who placed order, or last 4-digits of the phone number to avoid mistakenly given your order to someone else.

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