I called a different florist before placing my order with you. She was not helpful and somewhat rude on the telephone. I was so put off that I decided not to order from her. When I called Fresh Blooms, the florist was very friendly and helpful - and could deliver flowers to my sister in the hospital that same day. He even remembered my name at the end of the phone call. Even more, the flower arrangement was stunning! I will definitely order from Fresh Blooms again.